Privacy Policy
Privacy Policy
📄 Privacy Policy — KellyStyleCo
A Brand by Nouveau Hospitality Group LLC
Effective Date: October 2025
KellyStyleCo (“Company,” “we,” “our,” “us”), a brand operated under Nouveau Hospitality Group LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, book appointments, shop through our links, or engage with our services.
By accessing our services, you agree to the terms outlined below.
1. Information We Collect
We collect the following types of information:
A. Personal Information
Provided directly by you during booking or communication:
• Name
• Email address
• Phone number
• Residential address (for on-location services or shipping)
• Payment information (processed securely through third-party systems)
• Social media handles (optional)
B. Service-Related Information
• Treatment history
• Health disclosures you voluntarily share to ensure safe esthetic services
• Skincare routines, preferences, and goals
• Intake forms
C. Automatically Collected Information
Through our website, social media, or booking platform:
• IP address
• Browser details
• Device information
• Cookies and tracking data
• Page views and interaction patterns
2. How We Use Your Information
We use your information to:
• Schedule and manage appointments
• Personalize skincare plans, beauty consultations, and service recommendations
• Provide reminders, updates, and important service information
• Process payments and manage billing
• Improve website and booking experience
• Deliver newsletters, promotions, and marketing content
• Coordinate on-location services
• Ensure treatment safety based on your disclosures
• Respond to questions, requests, and communications
3. Communications & Marketing
By booking an appointment or subscribing to emails, you consent to receive communications such as:
• Appointment confirmations and reminders
• Important updates about your service
• Newsletter content
• Special offers, beauty sales, and events (optional)
You may unsubscribe from marketing emails anytime. Transactional emails (e.g., appointment reminders) will still be delivered.
4. Payments & Third-Party Services
KellyStyleCo uses third-party, secure payment processors and booking platforms.
We do not store your full credit card information.
Third parties may include:
• Square or Stripe
• Calendly / Acuity
• LTK, Amazon, and affiliate partners
• Email service providers
• Skincare retailers (for product purchases)
These third parties have their own privacy policies.
5. Sharing of Information
We do not sell or rent your information.
We may share your information only when necessary to:
• Process payments
• Fulfill product orders or shipping
• Provide virtual services
• Comply with legal obligations
• Protect rights, safety, or prevent fraud
Any health information disclosed during consultations or treatment planning is kept confidential and used only for your care.
6. Data Retention
We retain your information for as long as necessary to:
• Maintain accurate treatment history
• Provide ongoing skincare support
• Comply with legal requirements
• Maintain business records
You may request deletion of personal data (except records legally required to be kept).
7. Data Security
We implement reasonable security measures to protect your information.
However, no system is fully secure.
By using our services, you acknowledge the inherent risk of sharing information online.
8. Cookies & Tracking
Our website and booking systems may use cookies to improve:
• User experience
• Analytics
• Performance
• Personalized content
You can disable cookies in your browser settings.
9. Your Rights
Depending on your location, you may have rights to:
• Access your personal data
• Request correction
• Request deletion
• Opt out of marketing communications
• Request restriction of processing
• Request a copy of your data
To exercise rights, email PR@kellystyleco.com.
10. Children’s Privacy
KellyStyleCo does not knowingly collect information from individuals under 18 without parental consent.
If you believe information was collected improperly, contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
A new “Effective Date” will be posted when changes occur.
Continued use of our services indicates acceptance of updated terms.
12. Contact Information
KellyStyleCo
A brand by Nouveau Hospitality Group LLC
📍 5203 Ansel Lane, Charlotte, NC 28216
📧 PR@kellystyleco.com
📞 980-288-9695